Privacy Policy
Last updated: September 11, 2026
This Privacy Policy explains how Shanghai Luyin Network Technology Co., Ltd., doing business as Auteliay, collects, uses, discloses, retains, and protects personal information when you visit or use auteliay.com, make a purchase, create an account, communicate with us, or otherwise use our services. Shanghai Luyin Network Technology Co., Ltd. is the data controller responsible for the personal information described in this policy, except where another party acts as an independent controller under applicable law.
1 Personal Information We Collect
Depending on your interaction with us, we may collect contact information; account details; order, payment-status, return, and transaction records; communications; reviews or other submitted content; and device, browser, IP address, cookie identifier, approximate location, referral, and website-interaction data.
Payment card information is generally collected and processed directly by Shopify or the payment provider available at checkout. Do not send complete payment card numbers, security codes, PINs, or banking passwords by email.
2 Sources of Personal Information
We collect information directly from you; automatically through the website, cookies, and similar technologies; from Shopify and providers supporting payments, hosting, analytics, security, customer support, fulfillment, and shipping; and from advertising or business partners where permitted by law.
3 How We Use Personal Information
We may use personal information to provide products and services; process payments and orders; arrange shipping, returns, exchanges, and refunds; manage accounts; answer questions; prevent fraud; protect the website; comply with law; maintain records; improve products and website performance; personalize the shopping experience; measure marketing; and send marketing communications where permitted.
4 Legal Bases
Where European Economic Area or United Kingdom law applies, we process personal information as necessary to perform a contract, comply with legal obligations, pursue legitimate interests that are not overridden by individual rights, protect vital interests where applicable, or based on consent. Consent may be withdrawn without affecting prior lawful processing.
5 Cookies and Similar Technologies
We use necessary technologies for security, checkout, accounts, shopping carts, fraud prevention, and core operation. With consent where required, we may also use analytics, personalization, and advertising technologies.
Where the cookie preference interface is available, you may accept, reject, or manage non-essential technologies. Browser settings may also restrict cookies, although blocking necessary technologies may affect website functions.
6 Disclosures of Personal Information
We may disclose information to Shopify; payment processors; carriers; warehouses; suppliers and fulfillment partners; hosting, security, cloud, IT, analytics, advertising, and customer-support providers; professional advisers; authorities when legally required; and parties to a business transaction.
Some advertising or analytics disclosures may be treated as sale, sharing, or targeted advertising under certain United States state privacy laws. Eligible users may opt out through the privacy choices tool or by contacting us.
7 Shopify
Our store is hosted by Shopify. Shopify processes information to provide ecommerce, checkout, security, analytics, and related services and may act as our processor or as an independent controller for certain functions. Shopify's own privacy resources describe its practices and available rights.
8 International Transfers
We and our providers may process information in China, the United States, and other countries where our providers operate. Where required, we use recognized safeguards such as adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.
9 Retention and Security
We retain personal information only as long as reasonably necessary for order fulfillment, customer support, returns, fraud prevention, accounting, tax, legal compliance, dispute resolution, and enforcement. We use reasonable administrative, technical, and organizational safeguards, but no transmission or storage method is completely secure.
10 Your Rights and Choices
Depending on location and legal exceptions, you may have rights to access, know, correct, delete, restrict or object to processing, withdraw consent, receive a portable copy, appeal a decision, and opt out of sale, sharing, or targeted advertising. You may unsubscribe from promotional emails using the link in the message.
To submit a request, email service@auteliay.com. State the right you wish to exercise and provide information reasonably necessary to verify identity. Authorized agents may submit requests where permitted by law. We will not unlawfully discriminate against you for exercising a privacy right.
We will treat Global Privacy Control signals as opt-out requests where required by law and technically supported. Other Do Not Track signals may not be recognized unless required by law.
11 Children
The website is not intended for children under 16, and we do not knowingly collect personal information from children under 16. A parent or guardian may contact us to request review and deletion.
12 Complaints and Changes
Send privacy complaints to service@auteliay.com. Depending on your location, you may also complain to an applicable data-protection authority. We may update this policy and will post the revised version with an updated date and any additional notice required by law.
13 Privacy Contact
Data controller: Shanghai Luyin Network Technology Co., Ltd.
Registered business address: No. 559 Yueluo Road, Baoshan District, Shanghai
Email: service@auteliay.com
Telephone: +86 18358749857