Terms of Service

TERMS OF SERVICE

Last updated: September 9, 2026

These Terms of Service (“Terms”) govern your access to and use of auteliay.com， operated by Shanghai Luyin Network Technology Co., Ltd. under the AUTELIAY brand (“AUTELIAY,” “we,” “us,” or “our”).

By accessing the website or purchasing from us, you agree to these Terms and our Privacy, Shipping, and Return Policies.

  1. Eligibility

You must be at least the age of majority in your state or country of residence to make a purchase, or have permission from a parent or legal guardian.

  1. Products and Descriptions

We make reasonable efforts to display product colors, dimensions, materials, and details accurately. Screen settings and lighting may affect how colors appear.

Because jewelry components and natural or handcrafted materials may vary, minor differences in color, texture, pattern, size, and finish are not necessarily defects.

  1. Orders

Submitting an order is an offer to purchase. We may accept, reject, limit, or cancel an order for reasons including product availability, suspected fraud, pricing errors, unauthorized resale, or payment issues.

An order confirmation acknowledges receipt but does not necessarily constitute final acceptance. If we cancel a paid order, we will refund the applicable amount.

  1. Pricing and Payment

Prices are listed in [USD] unless otherwise stated. Taxes, shipping charges, duties, and other applicable fees may be added at checkout.

We may correct pricing or product-information errors before shipment. Payment must be authorized before an order is fulfilled.

  1. Promotions

Promotions, discount codes, gifts, and limited offers may be governed by additional terms. Unless otherwise stated, promotions cannot be combined, transferred, redeemed for cash, or applied retroactively.

  1. Jewelry Use and Care

Jewelry may contain small components and should be kept away from young children and pets. Follow the care instructions provided with the product or on our website.

AUTELIAY is not responsible for damage caused by misuse, accidents, unauthorized repairs, exposure to chemicals, or failure to follow care instructions.

  1. Intellectual Property

The AUTELIAY name, logos, graphics, photographs, product designs, written content, website layout, and other materials are owned by or licensed to us and are protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, sell, or commercially exploit our content without prior written permission.

  1. Reviews and User Content

If you submit reviews, photographs, comments, or other content, you confirm that you have the right to provide it and that it does not violate another person’s rights.

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and adapt submitted content for operating and promoting AUTELIAY, subject to applicable law and our Privacy Policy.

  1. Prohibited Conduct

You may not:

• Use the website for unlawful or fraudulent activity.
• Interfere with website security or operation.
• Upload malicious code.
• Collect information about other users without authorization.
• Infringe intellectual-property or privacy rights.
• Use automated systems to scrape or exploit website content without permission.

  1. Third-Party Services

Our website may use or link to third-party services. We are not responsible for third-party websites, content, availability, or privacy practices. Your use of those services may be governed by separate terms.

  1. Disclaimer of Warranties

To the fullest extent permitted by law, the website and services are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be uninterrupted, secure, or error-free. Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

  1. Limitation of Liability

To the fullest extent permitted by law, AUTELIAY and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products.

Our total liability for a claim will not exceed the amount paid for the product giving rise to that claim, except where applicable law requires otherwise.

  1. Indemnification

To the extent permitted by law, you agree to indemnify and hold AUTELIAY harmless from claims, losses, or expenses resulting from your unlawful use of the website, your violation of these Terms, or your infringement of another person’s rights.

  1. Governing Law

These Terms are governed by the laws of the State of [STATE], without regard to conflict-of-law principles.

Nothing in this section prevents consumers from exercising mandatory rights available under the laws of their place of residence.

  1. Severability

If any provision is held unenforceable, the remaining provisions will continue in effect.

  1. Changes to These Terms

We may update these Terms periodically. Changes become effective when posted with a revised effective date. Continued use of the website after an update constitutes acceptance where permitted by law.

  1. Contact Information

AUTELIAY
[LEGAL BUSINESS NAME]Shanghai Luyin Network Technology Co., Ltd.
[BUSINESS ADDRESS]No. 559 Yueluo Road, Baoshan District, Shanghai
[SUPPORT EMAIL]service@auteliay.com
[WEBSITE URL]auteliay.com